Reaction - Customer Experience
Device: Android Category: Utilities Price: Free Released On: Jul. 15, 2016
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Reaction - Customer Experience

Free
Device: Android Released On: Jul. 15, 2016
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71 Vote(s)

Description

A FREE application allowing users to visually describe their problems or needs to customer service agents, doctors, nurses, claims agents or technicians all over the world.

Reaction identifies business calls and allows users to share pictures, videos, and files right from your phone dialer to describe issues, and get faster resolution. A picture is worth 1000 words.

Show issues with businesses products or services, get your issues resolved fast, rate how well the agent conduct business, and help businesses understand what works or not with their service or product.

Reaction gives you the ability to:

-Always see which business is calling

-Share pictures, videos, and files directly on call

-Find any businesses and contact them with your preferred channel - Using call, email template or Chat.

-For delayed resolution, get notified about the state of your ticket resolution
(Send -->Process -->Resolved -->Closed -->Rated)

-All your customer service issues and ticket in one place.

-One app, and you can control the entire customer experience.

-Experience visual customer service with more than 90 million businesses worldwide  

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